Refund policy
At MeowOrbit, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.
30-Day Return Policy
You may request a return within 30 days of receiving your order.
To qualify for a return:
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The item must be unused and in its original condition.
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The item should be returned in its original packaging.
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Proof of purchase or your order number is required.
Non-Returnable Items
The following items cannot be returned:
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Used or damaged products not caused by shipping.
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Gift cards.
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Items marked as final sale.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved, your refund will be issued to your original payment method within 7 business days.
Please note that your bank or payment provider may require additional processing time before the refund appears in your account.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery. We will work to resolve the issue promptly.
Return Shipping
If the return is due to our error (incorrect or defective item), we will cover the return shipping cost.
For returns due to a change of mind, customers are responsible for return shipping costs.
Contact Us
If you have any questions regarding returns or refunds, please contact us:
MeowOrbit
Email: info@meoworbit.shop
Phone: +1 (327) 324-5660