FAQ

Where do you ship?

We currently ship only within the United States.


How much does shipping cost?

We offer Free Express Shipping on all orders.


How long does delivery take?

Orders are typically delivered within 5–12 business days after processing.


How long does order processing take?

Orders are generally processed within 1–3 business days before shipment.


How can I track my order?

Once your order has shipped, you'll receive a confirmation email with tracking information.


What is your return policy?

We accept returns within 30 days of delivery for eligible items in their original condition.


When will I receive my refund?

Approved refunds are issued within 7 business days after your returned item has been received and inspected. Your bank or payment provider may require additional processing time.


What if I receive a damaged or incorrect item?

Please contact us within 7 days of receiving your order. We'll work quickly to resolve the issue by providing a replacement or refund when appropriate.


How can I contact customer support?

You can reach us using the following contact details:

Email: info@meoworbit.shop

Phone: +1 (327) 324-5660

We aim to respond to all inquiries within 24–48 business hours.


What payment methods do you accept?

We accept secure payment methods available at checkout. Available payment options may vary depending on your location and device.


Can I cancel or modify my order?

If your order has not yet been processed, please contact us as soon as possible. While we cannot guarantee changes or cancellations, we'll do our best to accommodate your request.


Is shopping on MeowOrbit secure?

Yes. We use secure checkout technology to help protect your personal and payment information during every transaction.